301 S Vine St, Ste 102, Urbana, IL 61801 |  welcome@universityymca.org  |  (217) 417-5897

Case Worker

Champaign, IL
Full-Time
Family Services

University YMCA & New American Welcome Center

The University YMCA, founded in 1873, develops campus and community leaders committed to social justice, environmental protection, interfaith cooperation and global engagement by fostering dialogue, reflection and action. Established in 2017, the Y’s New American Welcome Center (NAWC) works to co-create a community where all immigrants can thrive and flourish by engaging local institutions and mobilizing community resources to ensure equitable access to services, economic opportunity, and meaningful belonging.

Job Description

The University Y develops campus and community leaders committed to social justice, environmental protection, interfaith cooperation and global engagement by fostering dialogue, reflection and action. Through the New American Welcome Center (NAWC), we work to make our community a place where all immigrants can thrive and flourish by engaging local institutions and mobilizing community resources to ensure equitable access to services, economic opportunity, and meaningful belonging.

The University YMCA seeks a mission-driven professional to provide English and Spanish case management services for NAWC clients. The Case Worker will be responsible for providing application assistance, referrals, and follow up to clients. They will work closely with the Director of Programs and the NAWC team to ensure continuity of services and goal achievement for clients.

Compensation

This is a full-time position at 37.5 hours per week. The salary range for this position is $36,000 to $45,000. Full benefit package is provided, including health, dental, vision, retirement and vacation. This is a grant-funded position through June 30, 2025. Continued employment based on funding availability and performance.

Requirements

● Bilingual in Spanish and English

● Bachelor’s degree in Social Work or a related field; or at least two years of relevant work experience

● Some evening or weekend work will be required

● Reliable transportation and a valid driver’s license

Job Duties & Responsibilities

● Assist clients by filling out public benefits applications and facilitating follow-up with the IL Dept. of Human Services

● Conduct case management and referrals for English-speaking and Spanish-speaking NAWC clients

● Track client data accurately and precisely with attention to detail

● Create action plans directly with clients for the goals that they would like to achieve

● Work with NAWC staff and volunteers to provide seamless and effective continuity of service for all clients

● Stay up to date with policy and program changes affecting state public benefits

● Develop robust understanding of other human services organizations and safety net programs in Champaign County

● Perform other duties as assigned

Essential Knowledge & Skills

● Experience with the public benefits application process

● Strong commitment to the enfranchisement and empowerment of immigrant communities

● Ability to work with people across diverse personalities, lifestyles, cultures, political orientations, and faiths

● Impeccable integrity, positive attitude, mission-driven, and self-directed

● Excellent computer skills in all Microsoft Word applications and Google Suite

● Experience with case management systems and/or grant reporting is strongly preferred