301 S Vine St, Ste 102, Urbana, IL 61801 |  welcome@universityymca.org  |  (217) 417-5897

Case Worker

Champaign, IL
Full-Time
Family Services

University YMCA & The New American Welcome Center

The University YMCA, founded in 1873, develops campus and community leaders committed to social justice, environmental protection, interfaith cooperation and global engagement by fostering dialogue, reflection and action. Established in 2017, the Y’s New American Welcome Center (NAWC) works to co-create a community where all immigrants can thrive and flourish by engaging local institutions and mobilizing community resources to ensure equitable access to services, economic opportunity, and meaningful belonging.

Job Description

POSITION TITLE: Case Worker 

POSITION CLASSIFICATION: Full-Time, Exempt

SUPERVISORY RELATIONSHIP: Immigrant Family Services Manager 

SALARY & BENEFITS: This is a full-time position at 37.5 hours per week. The salary range for this position is $36,000 to $45,000.  Full benefit package is available for eligible employees, including health, dental, vision, retirement and vacation. This is a grant-funded position through June 2025. Continued, at-will employment based on funding availability and performance. 

UNIVERSITY YMCA

The University Y develops campus and community leaders committed to social justice, environmental protection, interfaith cooperation and global engagement by fostering dialogue, reflection and action. The New American Welcome Center (NAWC), works to make our community a place where all immigrants can thrive and flourish by engaging local institutions and mobilizing community resources to ensure equitable access to services, economic opportunity, and meaningful belonging.

JOB DESCRIPTION
The University YMCA seeks a mission-driven professional to provide English and Spanish case management services for NAWC clients. The Case Worker will be responsible for providing application assistance, referrals, and follow up to clients. The case worker will also conduct outreach for public benefit programs. They will work closely with the Immigrant Family Services Manager and the NAWC team to ensure continuity of services and goal achievement for clients.

REQUIREMENTS 

  • Bilingual in Spanish and English
  • Bachelor’s degree in Social Work or a related field; or at least two years of relevant work experience
  • Some evening or weekend work will be required
  • Reliable transportation and a valid driver’s license

JOB DUTIES & RESPONSIBILITIES 

  • Assist clients by filling out public benefits applications and facilitating follow-up with the IL Dept. of Human Services
  • Conduct case management for complex cases, create client action plans with clients, and facilitate referrals for English- and Spanish-speaking clients 
  • Track client data accurately and precisely with attention to detail
  • Work with NAWC staff and volunteers to provide seamless and effective continuity of service for all clients
  • Stay up to date with policy and program changes affecting state public benefits
  • Maintain robust understanding of other human services organizations and safety net programs in Champaign County
  • Conduct outreach for public benefits programs and services
  • Ensure the team is meeting grant deliverables related to case management, referrals, and applications through direct service provision and grant oversight
  • Perform other duties as assigned

ESSENTIAL KNOWLEDGE & SKILLS

  • Experience with the public benefits application process
  • Strong commitment to the enfranchisement and empowerment of immigrant communities
  • Ability to work with people across diverse personalities, lifestyles, cultures, political orientations, and faiths
  • Impeccable integrity, positive attitude, mission-driven, and self-directed
  • Excellent computer skills in all Microsoft Office applications and Google Suite
  • Experience with case management systems and/or grant reporting is strongly preferred

HOW TO APPLY
Interested applicants should send a cover letter, a current resume, and three references to welcome@universityymca.org by June 28, 2024. Interviews will be conducted with select candidates. 

STATEMENT OF EQUAL OPPORTUNITY
The University YMCA is an equal opportunity employer & does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, language (any language use not related to job duties), or any other status protected by applicable federal, state, or local law.

Compensation

Requirements

Job Duties & Responsibilities

Essential Knowledge & Skills