301 S Vine St, Ste 102, Urbana, IL 61801 |  welcome@universityymca.org  |  (217) 417-5897

Immigrant Family Services Coordinator

Champaign, IL
Full-Time
Family Services

University YMCA & New American Welcome Center

The University YMCA, founded in 1873, develops campus and community leaders committed to social justice, environmental protection, interfaith cooperation and global engagement by fostering dialogue, reflection and action. Established in 2017, the Y’s New American Welcome Center (NAWC) works to co-create a community where all immigrants can thrive and flourish by engaging local institutions and mobilizing community resources to ensure equitable access to services, economic opportunity, and meaningful belonging.

Job Description

Compensation

The salary range for this position is $40,000 -$46,000.

Requirements

  • A bachelor’s degree or equivalent work experience;
  • Fluency, written and oral, in English and Spanish and/or English and French is preferred;
  • Demonstrated success in program development, project management, and program administration and reporting;
  • Excellent communication skills;
  • Ability to work a flexible schedule at times, including some evenings and weekends.

Job Duties & Responsibilities

  • Oversee NAWC outreach programming, staff, interns, and volunteers, assisting the team in meeting goals;
  • Ensure provision of quality client services, outreach, and education activities, evaluating programs and making adjustments as needed;
  • Build and maintain trusting relationships with underserved communities by being responsive to their needs and providing programming and presentations where community members live, work, and spend time;
  • Support the IFS Team in meeting grant deliverables related to case management, referrals, applications, outreach, and education through direct service provision and grant oversight;
  • Communicate with key stakeholders, including community leaders, partners, staff, volunteers, and funders;
  • Actively participate in staff meetings, development opportunities, community activities, and organization events;
  • Responsible for ensuring the Association’s commitment to protection of children and youth is demonstrated through the effective training and supervision of staff and design and monitoring of programs involving these participants. This includes serving as a mandated reporter for any incidents or complaints; 
  • Perform other duties as assigned.

Essential Knowledge & Skills

  • Bicultural agility, including understanding of immigrant experience and obstacles due to language barriers, legal status, poverty, and racial inequity;
  • ​​Strong commitment to the enfranchisement and empowerment of immigrant communities;
  • Ability to work with people across diverse personalities, lifestyles, cultures, political orientations, and faiths;
  • Impeccable integrity, positive attitude, mission-driven, and self-directed;
  • Strong organizational and multitasking skills and ability to maintain detailed, accurate records;
  • Experience with case management systems and grants management is strongly preferred;
  • Familiarity with and experience using Adobe, Canva, Facebook, Google Suite, Microsoft Suite, Salesforce, Slack, WhatsApp.