301 S Vine St, Ste 102, Urbana, IL 61801 |  welcome@universityymca.org  |  (217) 417-5897

Immigrant Family Services Coordinator

Urbana, IL
Full-Time
Family Services

University YMCA & New American Welcome Center

The University YMCA, founded in 1873, develops campus and community leaders committed to social justice, environmental protection, interfaith cooperation and global engagement by fostering dialogue, reflection and action. Established in 2017, the Y’s New American Welcome Center (NAWC) works to co-create a community where all immigrants can thrive and flourish by engaging local institutions and mobilizing community resources to ensure equitable access to services, economic opportunity, and meaningful belonging.

Job Description

Compensation

This is an at-will, full-time position averaging 37.5 hours per week, The salary range is $39,737 to $44,153, negotiable based on experience. This position is grant-funded through June 30, 2026, with anticipated continuation through June 30, 2027. While long-term continuation is expected, all NAWC positions are dependent on available grant funding and satisfactory job performance.

Requirements

●     A bachelor’s degree or equivalent work experience.

●     Fluency in both written and spoken English is required; proficiency in Spanish and/orFrench is preferred.

●     Demonstrated success in program development, project management, and program administration and reporting.

●     Excellent communication skills.

●     Ability to work a flexible schedule at times, including some evenings and weekends.

●     Ability to learn and demonstrate proficiency with Salesforce to track client and activity data.

●     Technical proficiency in all Microsoft Office applications and Google Suite.

●     Experience using Adobe, Canva, Facebook, Salesforce, Slack and WhatsApp.

●     Experience with grants management.

Job Duties & Responsibilities

●     OverseeNAWC outreach programming, staff, interns, and volunteers, assisting the team in meeting goals.

●     Ensure provision of quality client services, outreach, and education activities, evaluating programs and adjusting as needed.

●     Build and maintain trusting relationships with underserved communities by being responsive to their needs and providing programming and presentations where community members live, work, and spend time.

●     Support the IFS Team in meeting grant deliverables related to case management, referrals, applications, outreach, and education through direct service provision and grant oversight.

●     Communicate with key stakeholders, including community leaders, partners, staff, volunteers, and funders.

●     Actively participate in staff meetings, development opportunities, community activities, and organization events.

●     Perform other duties as assigned.

Essential Knowledge & Skills

●     Biculturalagility, including understanding of immigrant experience and obstacles due tolanguage barriers, legal status, poverty, and racial inequity.

●     ​​Strongcommitment to the enfranchisement and empowerment of immigrant communities.

●     Ability towork with people across diverse personalities, lifestyles, cultures, politicalorientations, and faiths.

●     Impeccableintegrity, positive attitude, mission-driven, and self-directed.

●     Strongorganizational and multitasking skills and ability to maintain detailed,accurate records.